UX Robot / Public field notes
We test the journeys people actually have to finish.
Clear, independent comparisons of important website journeys. We use the same task, the same conditions and screenshots that show exactly what happened.
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Latest comparisons
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Petbarn vs Petstock: which site makes buying a 15kg bag of Royal Canin easier?
We buy the same 15kg Royal Canin dog food for Melbourne and compare price continuity, delivery choice, recovery and checkout entry.
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Trainline vs National Rail: which site makes choosing a London-to-Manchester ticket easier?
We compare one London-to-Manchester rail search, fare choice, retailer handoff, recovery, performance and accessibility.
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Expedia vs Booking.com: which site makes booking a refundable Manhattan hotel easier?
A public UX audit of refundable hotel search, room comparison, fee disclosure, checkout recovery and phone performance in Manhattan.
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Origin Energy vs EnergyAustralia: which site makes comparing Melbourne electricity plans easier?
A public UX audit of postcode-level electricity plan comparison, tariff transparency, address recovery and phone performance in Melbourne.
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Specsavers vs Vision Express: which site makes booking a Manchester eye test easier?
A public UX audit of central Manchester store search, eye-test choice, appointment availability, validation and the personal-details boundary.
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IKEA vs JYSK: which site makes buying a white desk in Toronto easier?
A public UX audit of white-desk search, product detail, downtown Toronto fulfilment, cart and checkout transparency.
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OpenTable vs Resy: which site makes booking a Manhattan dinner easier?
A hands-on comparison of finding an Italian table for two in Manhattan, recovering from a failed search and reaching the final reservation step.
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Village Cinemas vs HOYTS: which site makes booking a Melbourne movie easier?
A hands-on comparison of sessions, seats, fees and checkout for two Coyote vs. Acme tickets in central Melbourne.
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A fair test, not a hot take
01 / Same task
Comparable journeys
Both websites get the same realistic goal, location, device and stopping point.
02 / Visible evidence
Show where it happened
Important findings include the exact page, page area and an annotated screenshot.
03 / Plain English
Useful fixes
Every recommendation explains what to change, where to change it and why it matters.
Your website has evidence these public comparisons cannot see
See what real visitors are trying to do—and where they get stuck.
UX Robot connects your analytics, search data and behaviour evidence, then turns it into a practical, prioritised audit.